TESTIMONIALS

Hello Steve

 

Just had Astec AV around to fit a satellite dish and an aerial in my new build home (3 storey) in Basildon. Used an independent av firm because the developer said all the sat and tv cables terminated in the roof space so use an independent av company to set up your dish, etc. Sky won’t touch such a job and would instead just drill through into your living room and run cable around the property, bypassing the installed satellite sockets, etc. Anyway, Chris and Dave did a stellar job, which turned out to be several hours longer than expected due to the developer using sparkies that shorted most of the tv and sat point sockets and didn’t put power in the roof space. Despite all the extra work, the guys just cracked on and got the sockets working and climbed all into the roof space to set up my aerial internally and put the entry point for the sat dish wiring as close into the roof space as possible. They also set up a power source for the aerial sockets. The sat dish has been tastefully put up out of the way high up in the top of the roof area and no cabling is visible; the cabling neatly entering into my roof space, for connection to the relevant cabling there, behind the wall bracket fastening the dish to the house. Nicest sat dish placement I’ve seen and pleased it is on my home! Can’t stress enough how good a job they did and also left the place clean after too. I should add that the weather was awful (torrential rain the whole time) but this didn’t deter them. They also managed to come in and out of the property multiple times on the job without leaving any mess at all. Would be happy to have this up as a testimonial on your site. Very pleased with your guys’ work.

Christian Lawson

Basildon

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Dear ASTEC,

 

Many thanks for the professional and friendly service Chris and Dave provided in testing, confirming our aerial had finally given up the ghost, then returning the next day to replace it.

 

It had survived  2 near-hurricanes during it’s 40 years which had been strong enough to have  bent the mast but I suspect that the recent wood pigeon invasion had finished it off as it has been rocking and clattering whenever these feathered 747’s landed or took off from it.  

 

They fitted a new aerial, mast, brackets etc. and did a superb job, with the added bonuses of fitting some vicious-looking bird spikes to the aerial and brackets and getting a far stronger signal than the old one ever had by pointing it at the Anglia transmitter instead of London’s.

 

So we now have outstanding reception for every terrestrial channel  there is on every  TV in the house ……….. and a clean patio  (my wife saw the pigeon squadron next morning heading for it’s usual perch only to do a last minute ‘aerial’ manoeuvre to avoid impaling themselves   Result !  

 

Thanks again and Kind Regards,

 

Alan Harris

Rayleigh

PS  Since I wanted to use a local rather than one of the national companies, I chose ASTEC as it’s registered with ‘Trustmark’  so you are welcome to also add my review to their site as well as your own, or tell me how to do so.

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Hi

We ( Dad and me) just wanted to say thank you for the excellent service provide by Chris.  He went the extra mile by offering to create iPlayer accounts for both of us, explained stuff clearly without using jargon and even carried my old TV downstairs to save my Dad having to lift it.  It's the small things that make a difference and we wanted to say 'thank you'

Kind regards
Ron and Jo

Dear Steve,

I have just had a visit from your engineer, Chris Thornton, who I must praise as he listened to all of the problems we have then decided the best way to resolve them to suit our requirements. He didn’t come here with pre-conceived ideas and solutions.
 
As a consequence of his actions, everything throughout the house works perfectly. The Sky HD has been set up beautifully, the sky to the other TVs within our home now work perfectly. The picture throughout is crystal clear. At all times Chris explained in detail what he was doing and why, at no time were we in the dark at all. We also have a satellite system geared up to receive swiss TV from Hotbird, which I had assumed needed a new box to get it working properly. He identified a failing HDMI output and by simply swapping over to scart ,has restored the picture to its original standard and saved me a lot of money in the process.
 
He is a credit to your company..

Kind regards,''

Julien

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Hi Steve,

 

One of your engineers – David – has just left and I wanted to send a message to convey what a superb job he did.

 

David was totally thorough in diagnosing the issue with my Sky service, and explained every step of the way concerning the issues and repairs necessary. He was hugely knowledgeable, professional and efficient, and  had every thing fixed and replaced within the hour – in this case, a broken cable and LNB fitting.

 

After dealing with Sky for the past week, I can’t tell you how superior your service has been – convenient, fast and comprehensive. I’m really pleased with repairs and will be recommending you to anyone and everyone in the future!

 

Thanks again,

Andrew

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Hi,
I would like to pass on my thanks for an exceptional and professional job completed by yourselves today.
I was very impressed with the level of professionalism / advice / friendliness shown by your staff who came out to us today. You will be highly recommended.

Rgds
Liam Thomas

Rayleigh

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